Repair | Lifetime Warranty
Each garment purchased at Koziko London comes with a lifetime warranty enabling free repairs on any garment at any time.
If the fabric the garment is crafted from is no longer available it will be patched with a similar colour or contrasting colour. We wish for our garments to be lived in and we want that to show 20 years into the future when they are possibly passed down to loved ones.
If your Koziko London garment is ever damaged kindly email us at firstname.lastname@example.org with your order number and date of purchase.
Postage of the garment is to be covered by the customer.
If your Koziko London garment is damaged beyond repair we offer a re-purpose service so that the fabric is not wasted. This service is not included in our Lifetime Warranty and comes at a relevant cost.
If you wish for your garment to be re-purposed into a completely new item we will break the damaged item down and re-make it into a garment of your choice using the fabric available.
The cost of this depends on the new garment you have chosen to create.
If you would like to use this service kindly email us at email@example.com with your order number, date of purchase and which new garment you would like your damaged garment to be re-made into.
Postage is to be covered by the customer.